FLOODING - AUCKLAND AND NORTHLAND!

flooding auckland

Flooding - Auckland, Northland

Our teams are working as hard as they can to get to everyone affected by the flooding in the North Island! Please be patient and call your insurance company.

Due to the extreme weather event in Auckland, our Auckland branches are unable to take phone calls, and experiencing some delays getting to our customers.

If you can, try to mitigate damage before our arrival:

Floods from GROUND WATER:

  • Take photos of everything
  • Remove furniture from the affected areas
  • From the affected areas only (these can pose a health risk)
  • Cut out carpet and underlay – dispose outside
  • Soft furnishing – dispose of outside

Floods from ROOF, GUTTER OR WINDOWS ONLY

  • Please remove all furniture off affected carpeted areas
  • If you know how to remove the underlay without damaging or cutting your carpet, this can help start the drying process.

Furniture (contents)

We are unable to deal with flood affected contents at this time.  To help your insurance company:

  • Take photos of any other damaged property to help speed up the assessment and with your insurance company
  • Take pictures and make a list of any perishables you have to dispose of
  • Keep any damaged items that don’t pose a Health & Safety risk

Read a JAE Testimonial Letter from one of our beloved customers.

JAE can help with floods!
No items found.

Whether you need your carpets cleaned or help cleaning up after a fire,
we will take care of it.

Get help now

Read more from our blog

How to get flies under control

8 Practical Tips: How to Get Flies Under Control

Get rid of pesky flies from your home! JAE shares these safe and effective tips to get rid of them for good including using traps, natural repellents and more.

Reader's Digest Gold Winners

JAE Group Wins Gold for Home Maintenance in 2025 Quality Service Awards!

JAE Group has been awarded the Gold medal in the Reader’s Digest 2025 Quality Service Awards for Home Maintenance, recognizing their commitment to excellence and customer satisfaction.

JAE Carpet Cleaning Before Christmas

The Benefits of Professional Carpet Cleaning Before the Holidays

As the holidays approach, give your home a fresh start with professional carpet cleaning from JAE and refresh your carpets, ensuring a healthy and inviting space for your guests.

arrow up